Help Center

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Your Account

How can I add my name to your mailing list?

How can I create an account?

What can I do if I forgot my password?

How can I manage my account?

How can I change my address?

How can I remove my name from your e-mail list?

PLACING AN ORDER

How can I place an order?

How can I know if an item I want is available?

What can I do if I never received an order confirmation e-mail

ORDER STATUS

How can I track my order?

CANCEL OR MODIFY ORDER

How can I cancel or modify an order that I have placed?

PAYMENT INFORMATION

How can I enter my payment information?

CHECKOUT PROCESS

How can I check out?

When will my account be charged for an order?

What is PayPal?

Can I redeem a retail coupon online?

SHIPPING

What are my shipping options?

How can I calculate shipping costs?

Where can I ship my order?

Delivery

What can I do if a product I ordered is missing parts or instructions?

Why did I receive only part of my order?

TRACK YOUR ORDER

How can I track my order?

What can I do if I have not received my order?

Return

What is the Zing.Store Return Policy?

What can I do if I received the wrong item or a damaged item?

What can I do if I received the wrong item or a damaged item?

How can I contact the Zing.Store Customer Service Center?

MISCELLANEOUS

Where can I find more information on an item?

Where can I purchase replacement parts?

Where can I find instruction sheets?

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