Shipping and Delivery Policy
Zing.Store is your choice for online shopping convenience from the brands you trust.
- One ship method per order. If shipping to Canada, your order will ship standard only.
- Please check the availability of product and shipping approximations of each item in your order to ensure timely delivery.
The availability of each item we sell on Zing.Store is shown on the product description page. Most in stock items ship within one business day of when you place your order (Monday through Friday, excluding holidays.) (By “shipped,” we mean the item has left our fulfillment center.) Our goal is to offer you the hottest items as soon as possible. We offer some of our items as pre-sale and will ship to you as soon as they become available. The availability of any item we sell is subject to change.
We are currently shipping to the 50 United States, District of Columbia, Puerto Rico, the US Virgin Islands, Canada, and APO/FPO addresses. Please note: we cannot ship to a PO Box.
When you set up your account, you can establish a shipping address to use on all orders. We also offer you the ability to add multiple shipping addresses when ordering more than one item. These addresses can be stored in your account and selected for use as desired. For your convenience, you can access your account at any time to make changes to this information.
We offer you three shipping options to meet your needs when shipping in the contiguous US and one option for shipments to Canada. Consider how quickly you would like to receive your order to help you choose a shipping option. Currently, our shipping options are as follows:
Note: Please allow extra shipping time for orders delivered to Alaska, Hawaii, Puerto Rico, and US Virgin Islands. Also, note that an additional fee of $20 applies to shipments outside of the contiguous US and additional fee of $25 for shipments to Canada.
For shipments within the US:
- Standard Shipping: Allow 7-10 business days from date shipped
- Priority Shipping: Allow 3-5 business days from date shipped
- Express Shipping: Allow 1-2 business days from date shipped
For Shipments to APO/FPO Addresses:
- Standard Shipping Only: Allow a minimum of 4 weeks for shipments to APO/FPO addresses
For Shipments to Canada:
- Standard Shipping Only: Allow 7-10 business days from date shipped, longer for outlying areas.
Please note that for shipments of merchandise to Canada, the Canadian purchaser/recipient of the merchandise is the importer of recorder (the “Importer”) and is responsible for complying with all Canadian laws and regulations for importing such merchandise into Canada. When you place an order for shipment to Canada, you are authorizing our Canadian customs broker to act as agent on the Importer’s behalf (whether the Importer is you or another person) with Canada Border Services Agency (“CBSA”), to clear, report, and account for the imported merchandise with CBSA and remit to CBSA all applicable requirements. At check-out, the total amount for “Shipping” will include all applicable duties and fees (in addition to all freight and handling fees) and the total amount for “Taxes” shall include all applicable sales tax.
If all items are in stock, express orders are shipped overnight for delivery within one business day within the US. Express orders placed before 12:00PM PST will ship the same business day (Monday through Friday, excluding holidays) if all items are in stock. Please note that orders placed on weekends or holidays will ship the next business day. Express service is not available for shipments to Canada.
When your order consists of multiple items, we will always attempt to group your items into as few shipments as possible. At times, when your order contains multiple items, it may be necessary to send your items in separate shipments to ensure that you receive them in a timely manner. In this case, you’ll only be charged the order-processing fee for the first shipment. All subsequent shipments from that order will incur the per-pound fee only. The shipping charge for your order will be displayed on the order summary page just before your submit your order.